Support

Found a bug or have a question? Send a report from inside the app, or email [email protected]

Common questions

How is profit worked out? A win at positive odds pays stake × odds ÷ 100 (a $10 bet at +200 wins $20). A win at negative odds pays stake × 100 ÷ |odds| (a $10 bet at −110 wins $9.09). A loss costs the stake. A push returns it.

Why didn't my bankroll change when I logged a bet? Open bets don't count until you settle them. Home shows how much is riding on open bets.

Why was my bet blocked? The stake was larger than your free bankroll: your current bankroll minus what's already on open bets.

How are win rate and ROI worked out? Win rate is wins ÷ (wins + losses); pushes don't count. ROI is profit ÷ total stakes on settled bets.

I marked a bet wrong. Open My Bets, press Reopen on that bet, then settle it again.

Can it import from my sportsbook? Not automatically yet. In Log a Bet, tap Scan bet slip and pick a screenshot of your bet: the app fills in the form for you to check. For older bets, use Import CSV with a file from your spreadsheet or the book's history page.

Do my bets sync between phone and computer? Yes, when you're signed in to an account. Without an account they stay on the device you used. The chip at the top of the screen tells you which.

Is this betting advice? No. Bankroll App gives no picks or predictions.

If gambling stops being fun, call or text 1-800-GAMBLER for free, confidential help.

Erase my bets

Open the tracker, go to Support, and use Erase all bets. Deleting your whole account is under Account.